Lillys Property Management

TENANT FINDING AND INTRODUCTION

This service is the basic service offered and differs from full management by way of the landlord carrying out inspections and handling maintenance. This service includes

Full market valuation of the property
Marketing your property via internet and letting search web sites, and board display.
Accompanied viewings with potential tenants and selection of the most suitable in accordance with your preferences.
Professional tenant referencing with Vouch, to include employment and current residence references, a full credit search and the recently introduced legislation, the Right To Rent checks which ensures legal status and eligibility to rent in the United Kingdom.
Production of a full photographic inventory and schedule of condition, our own Assured Shorthold Tenancy agreements, and transfer of the security deposit to The Deposit Protection Service, for custodial protection.
Provision of the required energy performance certificate , landlords gas safety certificate, Electrical Inspection Condition Report and the government produced How To Rent guide.
Collection and transfer of first months rent and deposit (if deposit is required)
Transfer of council tax, water, gas and electric accounts.

FULL MANAGEMENT

This is as above but includes a full management service,

Rent collection from tenant
Handling maintenance requests from tenants and arranging quotes and access.

Upon instruction we will provide you with a home condition report (excludes rewiring and gas central heating system and is purely an advisory service) highlighting any areas that may raise concern during the period of your property letting. We will advise you on any repairs that may need to be undertaken prior to letting commencing.

You will need to obtain formal permission for the property letting from your mortgage lender (if applicable). We will liaise with them with your instruction or in response to the appropriate lenders request for information to ensure their specific requirements are met. We will also advise the relevant authorities of changes of occupancy.

All tenants viewing properties will always be accompanied by a member of our staff to ensure the security of your property. This also forms part of the tenant assessment that we make on behalf of landlords.

Wherever possible we will listen to your particular tenancy requirements with regard to potential tenant suitability for your property and this is not just down to your instructions towards smokers and pets for example. We can not discriminate against tenant applications, but we do use various criteria towards affordability that is followed to lessen the risk of individuals or companies over committing themselves.

Tenants will normally be expected to be in full time employment or have a guaranteed income. They will be required to complete a tenancy application form and from this we will commence the reference process to their employer, bank and former landlord, where appropriate. References are processed through Vouch. Fraud scoring and credit scoring systems are used to consolidate tenant applications.

We use various types of tenancy agreements according to who is applying for a tenancy. For most individuals we use our own copyright "Assured Shorthold Tenancy Agreement", inclusive of a statutory Ground 1 and Ground 2 Notice under the provisions of the 1988 Housing Act as amended by the 1996 Housing Act, to ensure your rights are fully protected. A detailed schedule of condition and inventory of your property will be prepared prior to the letting and a copy will be forwarded to you for your records.

A formal hand-over/hand-back will take place at the beginning and end of each tenancy. Any dilapidation's identified will be charged against the outgoing tenants' deposit under the terms and conditions of the deposit scheme.

From receipt of rent on the rent due date we transfer rental income using the Bankers Automated Clearing System (BACS) direct to your account, credited as cleared funds within 10 bank working days of the rent day.

Your property will be inspected at 3 monthly intervals to ensure that it is being properly looked after by your tenants. A report will be prepared and forwarded to you together with comments and recommendations concerning any remedial action that may be required to be organised either by us or yourself.

We will discuss any repairs that may need to be carried out, in addition we will forward to you estimates for major works, or for insurance claims, We will ensure that all repairs are satisfactorily carried out and completed before authorising payment on your behalf.

We will issue, on your instructions, the appropriate "Notice of Possession" in order to protect your legal rights at the end of the tenancy. On your return to the property, we will ensure that the utilities are connected and that the property is prepared for your occupation . If necessary, we can also care take your property during your absence for which a small additional charge will be made.

COMPREHENSIVE CREDIT & REFERENCE SEARCH

We obtain a comprehensive credit search for all prospective tenants through Vouch as follows.

Voter’s roll registration details at current address and previous address (if less than 3 years at current address).

County court judgments (CCJ) or court decree (CD) at current and previous addresses (if applicable).

Details of any bankruptcy or individual voluntary arrangement (IVA) or any other credit information of a detrimental nature.

Verification of current employment details to include position, length of employment, whether employed on a full-time and permanent or temporary or fixed term contract basis, and annual salary.

References, if applicable, from current/previous managing agent or Landlord to include length of tenancy, amount and promptness of rental payments, details of any dilapidations, and whether tenancy was conducted in a satisfactory manner.

Reports from an accountant and/or a solicitor if the applicant is self-employed.

Assessments of the applicant’s suitability for a tenancy, taking into account all of the above reports and references.

GENERAL SAFETY AND RISK ASSESSMENT

Lillys Property Management will advise you at the time of our inspection on the areas of safety and risk assessment. landlords responsibilities are as follows:-

Gas safety and annual Landlords Gas Safety checks.
Fire safety - escape routes, alarms, fire fighting equipment and fire doors
Electrical safety - wiring and appliances. As of April 1st 2021 all rented properties must have a valid Electrical Inspection Condition Report. They are renewable every five years.
Operating instructions and user warnings provided for all appliances and equipment.
Furniture and furnishings - meet the regulations.
General internal and external building safety for tenants, visitors and the general public.
Landlord and Public Liability insurance this can be obtained through https://landlords.alanboswell.com/stage1utm_source=4188&utm_campaign=vouch
Houses in Multiple Occupation - special legal regulations apply.

In addition to the statutory annual gas checks it is advisable to carry out an annual inspection (Risk Assessment) of the entire premises and surrounding grounds for obvious safety hazards:

Fittings and appliances for loose or dangerous parts.
Wiring/plug sockets, and fuses for correct size.
Doors, entrances and free exit escape routes.
Upper floor windows for safety bars/catches.
Fire doors (when fitted) their seals & closers.
Smoke alarms & fire equipment (if provided).
Stairs and stairways, handrails and carpets for the possibility of causing trips and falls.
Roofs, chimneys, gutters and down spouts for possibility of falling objects.
Paths, driveways, stairways and fire escape surfaces for possibility of trips and falls.
Gardens, walls, gates and fences, outhouses, garages, and any tools provided, for general safety.

All our client deposits are full protected with The DPS, and we are members of The Property Ombudsman, Client Money Protect (CMP) so you can be assured of the most professional service at all times.

For charges and further information please click here to view our Landlords Pack